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Conflict Management Styles for Effective Communication at Work
For effective communication at work, I recommend the following styles to successfully manage conflict: 1. Be Proactive In crisis communications, I often counsel clients and colleagues that before a situation develops into a full-blown crisis, there are frequently warning signs. Failure to observe and act on red flags and warning signs leads to crises. To appropriately address conflict in the workplace, I recommend leaders and staff be as proactive and preemptive as possible. The moment you get a sense that something is off, investigate. Alternatively, if you believe a problem is lurking, preemptively address it. Change course. Choose a different path. The worst thing you can do is pretend that a fire is not a fire or that an ember doesn’t have the potential to get bigger if stoked. 2. Be Clear We have all heard the feedback of sandwiching negative feedback between two positives. I am not sure how I feel about this recommendation because it can lead to confusion. If ...
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